At simpleSwitch, we stand behind the quality and durability of our products. To ensure your confidence and satisfaction, we are proud to offer a 5-Year Limited Warranty to the original owner of any simpleSwitch product purchased directly through our website or authorized retailers.

What’s Covered

This warranty covers any defects in materials or workmanship under normal use and maintenance for a period of five (5) years from the date of purchase. If a defect is found within the warranty period, simpleSwitch will repair or replace the defective product at no cost to you.

Eligibility

• Original Owner: This warranty is valid only for the original purchaser of the product and is non-transferable.
• Proof of Purchase: A valid proof of purchase (such as a receipt or order confirmation) is required to process any warranty claim.

What’s Not Covered

The warranty does not cover:

• Damage caused by misuse, abuse, or neglect.
• Unauthorized modifications or repairs.
• Normal wear and tear.
• Damage caused by accidents, natural disasters, or external factors beyond our control.
• Products purchased from unauthorized sellers or third-party marketplaces.

How to File a Warranty Claim

1. Contact Us: Reach out to our Customer Support team at [email protected] or visit our Support Page to initiate a warranty claim.
2. Provide Documentation: Include a description of the issue, proof of purchase, and photos or videos (if applicable) to help us assess the problem.
3. Follow Instructions: Our team will guide you through the next steps, which may include returning the product for inspection or repair.

Additional Details

• Replacements or repairs under this warranty do not extend the original warranty period.
• simpleSwitch reserves the right to inspect the product and determine the validity of the claim at its sole discretion.
• If the product is no longer available, we may offer a comparable replacement model.

We are committed to ensuring your satisfaction and confidence in every simpleSwitch product. Thank you for choosing simpleSwitch.